Shipping Policy

Shipping Policy for KitoKite.com

At KitoKite.com, we provide reliable shipping across various cities in India. Most orders are delivered within 7-8 business days. However, for orders within West Bengal, deliveries typically arrive within 2-3 days.

Delivery Time:
Once your order is placed and processed, it will be shipped to the address provided at checkout. If you have any concerns or questions about delivery times to your location, feel free to reach out to us via WhatsApp.

Delivery Attempts:
Our delivery service will make three attempts to deliver your package. If all three attempts are unsuccessful, the package will be returned to our warehouse.

Reshipping Policy:
If your order is returned to our warehouse due to unsuccessful delivery attempts (RTO), we do not process refunds. However, you can request a reshipment by providing updated contact details and the correct address. We will reship your order on the next working day.

Import Duties:
Please note that any applicable import duties are the responsibility of the customer.

For any shipping-related inquiries, you can always contact us via WhatsApp.